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More about our services

Tenant Find
Full Management
Mid/Short Let

What the packages include. 

Instruct

  • Instruct RResidential online

  • Sign Terms & Conditions securely online

  • Set up payment account for rent

  • No upfront fees

Marketing

  • We proactively reach out to our database of qualified tenants

  • Listed on major property portals, including OnTheMarket, Zoopla, Primelocation, Scraye (and Airbnb and booking.com if applicable)

  • Targeted Social Media advertising

  • Targeted email alerts

  • Exclusive 'Sneak Peek' property alerts for registered tenants

  • Online views of your property on rresidential.com, OnTheMarket & Zoopla

  • Arrange appointment for photographer

  • Preview property photography and description

  • 3D Virtual Tour

  • Submit your own additional comments to be displayed on rresidential.com

  • Request a price change

  • Online chat to your Lettings Expert

  • View important updates from your Lettings Expert

Tenant qualification

  • Tenant identity verification

  • Obtain tenant references

  • Tenant bank reference checks

  • Tenant Credit Check

  • Right to Rent checks

  • In-person pre-tenancy property check

  • Access to our portal properkey.co to track tenancy progress

Compliance

  • Securely upload your identity documents (AML)

  • Securely upload proof of address (AML)

  • Upload an existing Energy Performance Certificate (EPC)

  • Order a new Energy Performance Certificate (EPC)

  • Upload local council licensing forms

  • Upload an existing Gas Safety Certificate (GSC)

  • Order a new Gas Safety Inspection (GSC)

  • Order a new Portable Appliance Test (PAT)

  • Order a new Electrical Installation Condition report (EICR)

  • Confirm number of smoke & carbon monoxide alarms

  • Order additional smoke or carbon monoxide alarms

  • Order a Legionnaires disease assessment

  • Order a professional clean of your property

  • Order a check-in report

Viewings

  • Accompanied viewings

  • Online viewings calendar

  • Real-time updates of booked viewings

  • Tenants' comments about your property

  • Tenant viewing rating

Offers

  • Dedicated Negotiator to get the best price

  • View offer price and details

  • View projected monthly income for each offer

  • View expected net revenue from the tenancy

  • View break clause

  • Accept offers online

  • Reject offers online

  • Sign Tenancy Agreement online with tenants

Deposit

  • Check when tenants have paid their deposit

  • View deposit registration confirmation

  • Online deposit resolution tracking

Communications

  • Tenants' contact details

  • Live chat to your Valuer during the marketing of your property

  • Live chat to your Property Manager (Managed Service)

  • Track deposit release negotiations

  • Access to 24/7 emergency helpline

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